Deaf Services Program Specialist - Township of SchaumburgTownship of Schaumburg Deaf Services Program Specialist - Township of Schaumburg

Deaf Services Program Specialist

- Disability, Employment, Senior Services


Position Overview

Department: Disability & Senior Services

Reports to: Director of Disability & Senior and Services Deaf Services Coordinator

Hourly rate: $23.85

Status: Part-Time, Non-Exempt

Date: August 2023

Under the supervision of the Deaf Services Coordinator, the Deaf Services Program Specialist is responsible for planning and facilitating programming for Deaf and Hard of Hearing clients.  This position coordinates a monthly social/support group as well as special events to provide socialization, information, and engagement opportunities for Deaf and Hard of Hearing clients, and in compliance with the mission values of the Township.

Hours: 8:30 AM- 3:15 PM. Monday through Friday, hours will fluctuate based on demand.

Responsibilities Essential Functions:

  • Coordinate monthly support group for Deaf and Hard of Hearing clients featuring social activities, information updates, and educational resources.
  • Plan and facilitate virtual and in-person activities and day trips.
  • Complete media requests for all programming and partner with the Deaf Services Coordinator to ensure information is included in the Deaf Line and Disability E-Newsletter as appropriate.
  • Work in conjunction with the Deaf Services Coordinator to manage the Deaf Services Facebook page by responding to inquiries and providing content at regular intervals (approximately once per day).
  • Protect client confidentiality and client records based on HIPPA guidelines.
  • Performs all other duties as assigned by the Deaf Services Coordinator.
  • Providing administrative support to the Clerk’s Office and Administrative Services Department and other Township departments as directed.

Required Skills, Knowledge, and Abilities:

  • Patience in working with older adults and people with disabilities.
  • Ability to create and manage own schedule, to read and interpret all types of documents including safety rules and regulations, procedure manuals, and client documents, and to create and edit reports and correspondence from source material using appropriate style and format.
  • Ability to use a video relay system and Zoom to facilitate online programs and communicate with clients.
  • Ability to work both independently and as part of a high-functioning team, in addition to providing support at various departmental events.

Education, Experience, and Computer Skills:

  • High School Diploma or General Education Development (GED) equivalent.
  • Fluency in American Sign Language (ASL) and knowledge of Deaf Culture is required.
  • Associate Degree in human services, Psychology, Sociology, Social Work, or related field preferred.
  • Must be proficient with Microsoft Office applications including, but not limited to, Word, PowerPoint, Outlook, and Excel.

Special Requirements

  • Must have availability to work occasional evenings and weekends for special events.

Physical Demands:

  • The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job with reasonable accommodation.
  • While performing the duties of this job, the employee is regularly required to sit, stand, use repetitive motion, and type. The employee is frequently required to walk, use hands and fingers to handle and feel, and reach with hands and arms. The employee is occasionally required to bend, climb stairs, and reach overheads. The employee must occasionally lift and/or move up to 20 pounds.

Working Conditions:

  • This position is primarily executed indoors; however, it may require contact with outdoor weather for special events. This position may occasionally require off-site training that may have other conditions not listed here. This position works directly with clients. As such, some clients may exhibit a variety of behavioral concerns such as yelling or agitation.
  • If you are interested in this opportunity or have any questions regarding this overview, please email an updated resume & cover letter directly to the Township’s HR department at