Digital Communications Coordinator

- Community Relations, Employment


Department: Administrative Services

Reports to: Community Relations Director

Hourly/ Salary Estimated: $38,593 experience based.

Status: Full Time- Non-Exempt

Position Overview:

The Township is seeking a full-time, Digital Communications Coordinator. Qualified applicants should be independent and communications-savvy, with a special focus on social media, electronic communications, and website management. This position can be in-office or hybrid. Applicants should also have strong writing and editing skills. Previous communications, social media management, and/or design experience are strongly preferred.

Hours: 8:30 AM-5 PM Monday through Friday, in-office/hybrid schedules. In addition, to special events evening or weekend hours.

Responsibilities / Essential Functions

  • Writing and updating comprehensive communications copy designed to communicate Township information, services, and programs on digital platforms like social media, websites, and digital displays.
  • Creation of multimedia content including videos, GIFs, graphics, photos, and audio pieces to appear on social media, website, and digital displays.
  • Coordinate, create, and manage the Township’s social media outreach and activity on the institution’s flagship platforms at levels aligned with best practices in the industry.
  • Collect social media data and produce analysis used to inform social media strategy.
  • Write and design all E-Newsletters for the Township of Schaumburg.
  • Collaborate on communication campaigns with the communications team and other staff.
  • Capture and edit photos from Township events, programs, and services.
  • Participate in special projects as assigned.
  • Assist the Community Relations Director in updating department collateral materials such as flyers, web pages, department signage, etc.


Required Skills, Knowledge, and Abilities

  • Experience in social media data analysis and using data to inform strategic planning and posting.
  • Demonstrated proficiency in video/audio/photo editing and capture, graphic design, and mobile phone photo and video capabilities.
  • Expert-level familiarities with social media platforms, like Facebook, Twitter, YouTube, data analysis, and strategy.
  • Create and curate content in real-time for multiple social channels.
  • Knowledge of producing E-Newsletters and e-communications software.
  • Ability to update website content and images on content management systems such as WordPress.
  • Knowledge of principals, methods, and theory of communication.
  • Strong sense of design and layout organization.
  • Ability to create and edit text from source material using appropriate style and format.
  • Capability to manage several projects in an efficient and effective manner with minimal supervision.
  • Strong time management, organizational skills, dependable and attention oriented.
  • Excellent verbal and written communication skills.
  • Knowledge of the English language’s structure and content, including the meaning and spelling of words, rules of composition, and grammar.
  • Ability to work in departmental and cross-departmental teams.

Education, Experience, and Computer Skill

  • Bachelor’s degree in communications, public relations, marketing, or a related field. One to three years of relevant experience or equivalent training and experience.
  • Enrolled or recently graduated from an undergraduate or graduate degree program in Communications, Public Relations, English, Graphic Design, Marketing, or another related field.
  • Proficiency in Microsoft Office Suite including but not limited to Word, PowerPoint, Outlook, and Excel.

Special Requirements

  • Previous communications or marketing work experience.
  • Ability to manage several projects in an efficient and effective manner with minimal supervision.
  • Strong time management, organizational skills, and attention to detail needed.
  • Excellent verbal and written communication skills.
  • Ability to work in departmental and cross-departmental teams.
  • Dependable and detail oriented.

Physical Demands

  • The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job with reasonable accommodation.


  • While performing the duties of this job, the employee is regularly required to sit, talk, use repetitive motion, type, and hear. The employee is frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms. The employee is occasionally required to bend, climb stairs, and reach overheads. The employee must occasionally lift and/or move up to 30 pounds.

Working Conditions

  • This position is primarily executed indoors; however, it may require contact with outdoor weather at special events, outreach, or other meetings. Contact with low- to moderate-noise levels may be experienced during normal working hours and special activities.


  • This position is scheduled for 37.5 hours per week, Monday through Friday from 8:30 a.m. to 5:00 p.m. The Township offers a generous benefits package including paid time off, major medical, dental, vision, life, and IMRF retirement. Candidates must be able to pass the criminal background check provided by TOS.

If you are highly interested in this opportunity or have any questions regarding this overview, please email an updated resume & cover letter directly to the Township’s HR department at