Deputy Assessor I - Township of SchaumburgTownship of Schaumburg Deputy Assessor I - Township of Schaumburg

Deputy Assessor I

- Assessor's Office, Employment

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Position Overview: Deputy Assessor I
Department: Assessor’s Office
Reports to: Chief Deputy Assessor
Hourly rate: $24.00 experience based
Status: Full-Time Non-Exempt
Position Summary
Implement data entry of property information, including clerical corrections, homeowner exemptions, resident freeze exemptions, senior exemptions, ownership, and address changes, as others required. Respond and route calls to the appropriate office or department director. Communicate with the public to provide information, explain procedures, and answer a wide variety of questions in multiple tax scenarios. High level of professionalism with strong managerial, leadership, and administrative skills. Ability to communicate with a diverse population and explain complicated assessment details to the public. Able to work effectively and efficiently with people in a courteous, understanding manner.

Hours: 8:30 AM- 4:30 PM. Monday through Friday, hours will fluctuate based on demand.

Responsibilities / Essential Functions:
  • Perform data entry of real property information, including clerical corrections, homeowner exemptions, senior freeze exemptions, senior exemptions, et al., ownership and address changes, and other changes as required.
  • Answer the telephone and route calls to the appropriate office or individual in the Township.
  • Perform basic data analyses, queries, and spreadsheets.
  • Excellent understanding of all aspects of the Assessor’s office and programs that it administers to serve the public and other county departments.
  • Assist the public with the completion of required forms and other property information at the public’s request. During the time of appeals, you must be available to work extended hours or weekends.
  • Attend meetings, seminars, and training sessions as designated yearly.
  • Review deeds and other legal documents concerning property ownership within the county with accuracy.
  • Requires ability to use Windows, Microsoft Word, Excel, and Outlook.
  • Assist other departments and other duties as needed.

 

Other Job Functions 

  • Capability to utilize computer database, word processing, spreadsheet, and other programs as required.
  • Able to interpret legal documents, and legal descriptions.
  • Perform basic mathematical calculations involving decimals and percentages.
  • Complete tasks assigned independently
  • Ability to work accurately with great attention to detail.
  • Excellent written and oral communications skills (active listening, interpersonal skills, diplomacy)
  • Demonstrate a professional and cooperative manner toward the public and co-workers.
  • Multi-task and handle interruptions while working with complex and/or time-sensitive projects.

Qualifications

  • Proficient with current computer technology, job-related software, and customer service systems
  • Chosen candidates will be subject to a background and criminal history investigation
  • This position assists the Assessor’s Department with a variety of projects and day-to-day activities
  • Excellent oral and written communication skills
  • Knowledge and understanding of local community resources and programs
  • Demonstrate leadership abilities, including initiative, ability to work independently, and ability to effectively handle emergencies
  • Capability to effectively manage and complete projects simultaneously, under tight time constraints
  • Organizational skills with the ability to establish and maintain a professional level of competence with members of the public, media, not-for-profits, community groups, and other government agencies
  • Possess and utilize tact, diplomacy, and discretion when dealing with sensitive or confidential matters
  • The candidate screening process may consist of an application review, skills testing, employability assessment, interviews, reference checks, and other job-related testing or verifications

Education, Experience and Computer Skills:

  • High School Diploma or General Education Development (GED) equivalent
  • Bachelor’s degree in mathematics, accounting or Business preferred
  • Minimum of two (1) years of fast paste administrative experience or assessor
  • Proficient with all Microsoft Office applications including, but not limited to, Word, PowerPoint, Outlook, and Excel are a plus

Special Requirements

  • Cross-functional with all Township of Schaumburg departments to arrange volunteers as needed for organization-wide programs and projects.
  • Promote the mission and vision of the organization to the public.
  • Address any issues or concerns that residents may have and resolve them in a timely manner.
  • Must be certified with the State of Illinois an active assessor, complete all classes required and ethic courses within 6 months of employment with the Township.
  • Responds to resident’s phone calls, emails, and inquiries in a timely and professional manner.
  • Performs all other duties as assigned by Chief Deputy or Township Assessor
  • Must possess a valid Illinois Driver’s License in good standing

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, stand, use repetitive motion, type, and hear. The employee is frequently required to walk, use hands and fingers to handle and feel and reach with hands and arms. The employee is occasionally required to bend, climb stairs and reach overheads. The employee must occasionally lift and/or move up to 40 pounds.

Working Conditions

This position is primarily executed indoors; however, it may require contact with outdoor weather for special events. This position may occasionally require off-site training that may have other conditions not listed here. This position works directly with employees and sometimes residents. As such, some clients may exhibit a variety of behavioral concerns such as dispute or tension scenarios.

If you are a professional qualified individual who wishes to apply, please submit a cover letter, proof of references, and updated resume by email directly to hr@schtwn.org, Subject Line: Last name- Deputy Assessor I